Pre-Suasion: A Revolutionary Way to Influence and Persuade – A Book Review With Bankruptcy Mediator Sylvia Mayer

Watch on YouTube:

Sylvia Mayer of joins Mac Pierre-Louis and Natalia Olowska-Czajka of to discuss Robert Cialdini’s Pre-Suasion: A Revolutionary Way to Influence and Persuade.

Sylvia is an avid reader and shares her takeaways from reading Pre-Suasion and how they apply to mediation and conflict resolution. Here is a link to an article that Sylvia posted on her website discussing receptivity and exploring three of the tools discussed by Cialdini:

At its core, relying on real-life situations and scientific studies, Pre-Suasion explores a myriad of ways to enhance receptivity before making any meaningful “asks.”  Receptivity refers to being open to accept new information, ideas, and suggestions.  In mediation, parties typically reach an agreement only after each has become receptive.  Focus, timing, word choice, reciprocity, framing, and connection are among the tools available to build receptivity.

#mediation #persuasion #disputeresolution #conflictresolution #receptivity

#conflict resolution #adr #bookreview #influence

Lawyer, mediator, arbitrator, practicing family law but passionate about helping people resolve their conflicts and disputes through mediation.