EP315 The Service Paradox: How Clearing Your Conflict Better Serves Others, With Dana Garnett

During the Memorial Day weekend, I had the pleasure of speaking with Dana Garnett, a seasoned conflict resolution strategist and coach at Mindful Strategy.

This episode is a reconnection of sorts. Dana has been a speaker at the Texas Association of Mediators annual conference, an event I’ve attended.

Our conversation revolved around professional conflict resolution professionals and centered on the “Service Paradox,” the idea that by resolving our own internal conflicts, we can better serve others. Dana shared her story of how clearing her own emotional baggage transformed her approach to mediation and conflict resolution. She emphasized the impact of how unresolved conflicts affect not only our work but also our health and relationships.

We discussed Dana’s recent talk at the Independent Trustee Alliance (ITA) Conference in Dallas, focusing on how professionals can help others by addressing their own biases and triggers. She stressed the importance of emotional intelligence and being fully present for clients, which ultimately leads to better outcomes and healthier lives. She highlighted how personal transformation can significantly enhance professional effectiveness, especially in emotionally charged fields like mediation and trust management.

Learn more from this insightful talk by Dana. Connect with her on LinkedIn and check out her website, MindfulStrategy.com.

Keyword Tags:
conflict resolution, mediation, divorce, stress management, emotional intelligence, mindfulness, coaching, trustees, family dynamics, professional development, Dana Garnett, LMIPodcast